Right of withdrawal
Pending legal review (G90)The right of withdrawal: its period, the exceptions (food, perishable and sealed hygiene goods), refunds and who pays the return (09 L7).
How to withdraw online
- Sign in and open the order from “My orders”.
- From the order page, send the return request for the products you choose.
Pending legal review (G90, G7)The exact name of the withdrawal function and its confirmation text under the Romanian transposition of Directive (EU) 2023/2673 (09 L6).
Model withdrawal form
Model withdrawal form
- (complete and return this form only if you wish to withdraw from the contract)
- To: Zed Retail SRL, Strada Someș 2, Voluntari, Ilfov, 077145
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
- Ordered on (*)/received on (*),
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper),
- Date
(*) Delete as appropriate. The form follows the annex of Directive 2011/83/EU and OUG 34/2014; the lawyer checks its wording before launch (G90).